Responsible Gaming
Last updated: 15.04.2024
Introduction
Gambling at Lucky Circus Casino is primarily for entertainment. However, it’s important to acknowledge that a small percentage of players might lose control over their gambling habits. Before you begin playing, remember that gambling should not be seen as a way to earn an income or to recover from debts. We recommend monitoring the time and money you spend daily at Lucky Circus Casino.
Player Options
At Lucky Circus Casino, you have the ability to set various limits on your account, such as Loss Limits, Deposit Limits, Wager Limits, Cooling-Off Periods, and Self-Exclusion to help manage your gambling activities.
- Loss Limit: This is calculated based on your deposits and not on winnings from deposited amounts. For instance, if you deposit €50 and set a loss limit of €10, winning €1,000 does not affect this limit as it is based on the initial deposit.
Support for Problem Gaming
If gambling starts to affect your financial stability or daily life, we encourage you to use the tools provided like setting personal limits or opting for self-exclusion. If needed, seek assistance from reputable independent organizations.
Adjusting Your Limits
- Deposit Limit: Set daily, weekly, or monthly deposit limits.
- Loss Limit: Set limits on your losses over a specific timeframe.
- Wager Limit: Limit the amount wagered daily, weekly, or monthly.
- Cooling-Off Limit: Select a cooling-off period from 1 week to 6 months during which you can’t deposit or receive promotional offers but can withdraw remaining funds.
- Self-Exclusion Limit: Choose to exclude yourself for 6 months to 1 year, during which all account functions are suspended.
To modify these settings, please visit the settings page linked here, or contact our support team through LiveChat or at [email protected].
Sportsbook Limits
Please note that Loss and Wager Limits do not apply to Sportsbook bets. Cooling-Off limits do not prevent Sportsbook betting if you have a balance.
Self-Exclusion on Request
You can request self-exclusion by contacting our support team at [email protected], specifying your desired exclusion period. We will ensure your access is restricted accordingly.
Payouts During Self-Exclusion
Funds remaining in your account will be handled in accordance with our casino policies, depending on whether your self-exclusion is for a definite or indefinite period.
External Assistance
For additional support, you may contact:
- Gamblers Anonymous
- GamCare
- Gambling Therapy
Protection of Minors
Lucky Circus Casino strictly admits individuals who are at least 18 years of age. We employ stringent measures to prevent minors from gambling and strongly urge parents to assist in safeguarding their children against gambling sites. For more tools to assist in this, please visit:
- cyberpatrol.com
- gamblock.com
- 27labs.com
- netnanny.com
